Multi-family buildings
The circuits a building needs, and who to call about them
Elevator phones, the fire panel’s line, the intercom at the front door. The lines a building has to have, maintained by people who will answer.
What we look after in a building
Two things, priced separately. The intercom panel’s line and its monitoring, under our Porter service. And the building’s own telephone circuits: security, elevator, fire panel and intercom lines.
We do not sell bulk resident internet, and we are not the right people for the management company’s own office phones — that is an ordinary business phone system that happens to be in a building, and we would quote it as one.
- Porter: the intercom panel’s line and its monitoring
- Building lines: security, elevator, fire panel and intercom circuits
- Annual testing of every life-safety circuit, with a certificate
- A documented record of what terminates where, which most buildings have never had
What a property manager gets
- One number to call, answered by a person
- A response time in writing, not a best effort
- An annual test and a certificate for the file
- Circuits documented, so the next manager inherits a record rather than a mystery
A 911 call from a suite
Worth knowing where a building stands: the call carries dispatchable location at the building level, not the suite. The carrier path does not yet express a unit number.
We test that every emergency path works and document where each circuit terminates, so a responder is not guessing. We will not tell you we have solved something the network has not.
Not sure where your phone system stands?
The Telephony Health Check is a fixed-fee look at what you have, what 911 does from every phone, and where the money leaks. Or call (403) 698-0700 and a person answers.