An hour past the edge of reliable internet, the system belongs in the building

What distance actually changes

A hosted system assumes a connection you can depend on. Where that assumption does not hold, the phones stop when the link does — and the link is exactly what fails in a storm.

So we put the system in the building: a Yeastar appliance, configured and tested in Calgary before it ships, that keeps working on its own. We have kept that expertise deliberately while much of this industry moved on, because our customers need it.

• A system in the building, not at the end of a connection you cannot control
• Configured and tested before it leaves Calgary, so a remote install is a plug-in rather than a project
• Analogue and life-safety ports for shops, barns and outbuildings
• Configuration backed up off site, so a failure is a replacement rather than a rebuild from memory

When things get decided

• Winter. Summer is too busy to evaluate anything
• After harvest, when the cash-flow picture is clear
• Around year-end, with the tax planning
• When a new shop, barn or site needs lines run

When not to call us

During seeding, calving or harvest, unless something is broken. We know better than to interrupt then, and we would rather schedule around the season than pretend it does not exist.

If something is down in the middle of one of those windows, that is exactly when to call. Under a service agreement a critical fault reaches a technician around the clock.